Veterinary services like ours are deemed to be providing essential and critical services by the State of Washington and the U.S. Department of Homeland Security. We feel strongly about the very important services we provide, and we are committed to continue to assist pets and their families long term. We are taking extra precautions to ensure the health of the public we serve as well as helping our team remain safe and healthy.
We currently ask that no one in the household has a fever or any respiratory symptoms or has been potentially exposed before scheduling an appointment. Likewise, we would never send a sick doctor to your home.
We will also be taking the following precautions to ensure both you and our doctors remain safe:
-We have all learned that in addition to good hygiene, minimizing physical contact and practicing social distancing is the best thing we can all do help keep COVID-19 under control. While we normally shake hands and freely give out hugs to show our support, we are currently doing our best to minimize physical contact.
-In order to be in compliance with our governor's orders as well as CDC recommendations, we ask that everyone present for the procedure wear a mask / facial covering.
-Our wonderful staff will do their best to explain everything as much as possible over the phone to minimize the time spent in close contact. Please feel free to ask any questions you may have, discuss any concerns, or anything else that may be on your mind over the phone.
-We have added an online euthanasia authorization form to our website that allows us and our clients to eliminate handling physical paper forms and pens. The form can be accessed by clicking here. Please complete the form after scheduling an appointment with us.
-Our preferred method of payment at this time is correct cash or pre-written check that can be dropped into an envelope our doctors are carrying; we can still accept credit / debit cards.
-Whenever safe and appropriate, please consider meeting with our doctors outside; this will help keep airflow to a maximum, reducing any potential exposure.
-Given the current situation, our doctors may be wearing gloves and/or other PPE (Personal Protective Equipment).
-We are temporarily discontinuing hospice appointments at this time to help reduce the risk of exposure to our doctors.
-Lastly, please let us know if you do not wish to have any keepsakes or informational materials left for you. We completely understand whatever you choose.